For CROs

A faster path to qualification

Qualify your Vendors in days, not months — and replace repeated Sponsor qualification audits with one comprehensive assessment.

The Challenge

Qualification pulls at CROs from two directions 

As a CRO, you select and qualify Vendors for your studies and must repeatedly prove your own quality and compliance to every Sponsor that engages you. This creates a qualification bottleneck that adds months to the onboarding of new partners and requires valuable team resources, with no ability to scale.

Diligent eliminates this resource-intensive cycle. We rigorously qualify Vendors and CROs and centralize their qualification data on our secure platform, so you can:

Complete one comprehensive qualification audit annually and share the report with any requesting Sponsor, eliminating 75%+ of your hosted audits.

Access up-to-date qualification credentials for your list of Vendors and reduce qualification timelines from months to weeks.  

WHAT WE DELIVER

Diligent Results

Here's how we deliver for Sponsors.

0%
0%

Reduction in hosted qualification audits

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Average cost savings for qualifying Vendors

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Reduction in questionnaire turnaround time

3-5

3-5

Months shaved from qualification timelines

Months shaved from qualification timelines

Audit burden solutions

Eliminate redundant audits with one comprehensive qualification

Every new Sponsor relationship brings another qualification audit and another round of questionnaires. DiligentQualified replaces that repetition with a single, reusable qualification—returning your QA team and SMEs to the work that drives study delivery.

Independent Third-Party Qualification

Independent Third-Party Qualification

Auditor-led assessment of your business conducted by an independent auditor and aligned to ICH E6(R3) and global GxP expectations. Diligent remains 100% independent throughout.

In-Depth Coverage of Services & Regulations

One audit spans the entire scope of your services mapped to current regulatory expectations globally — giving clients the depth and rigor they would conduct themselves.

Released to Any Client — At No Cost

You approve release of each report to any current or prospective client. Clients pay nothing to access it.

Dedicated SME Support

Diligent SMEs meet directly with each client to walk through the audit methodology, demonstrate independence, and answer questions to make adoption frictionless on both sides.

Try the Audit Burden Calculator to estimate your annual cost of hosting audits and see what you can save with DiligentQualified.

Diligentrespond

Questionnaire automation for faster responses

Automate questionnaire responses from a single source of truth. DiligentRespond centralizes your approved answers and compliance documentation, then uses AI to complete incoming questionnaires accurately in minutes.  

A screenshot showcasing DiligentRespond's Knowledge Base feature

Diligent360

Qualify Vendors quickly (without adding headcount)

Diligent360 brings Vendor discovery, qualification, risk assessment and monitoring into one place, with powerful Vendor intelligence to equip your team with data from day one.

Diligent360 brings Vendor discovery, qualification, risk assessment and monitoring into one place, with powerful Vendor intelligence to equip your team with data from day one.

Diligent360 brings Vendor discovery, qualification, risk assessment and monitoring into one place, with powerful Vendor intelligence to equip your team with data from day one.

  • Over 4,000 clinical Vendors in our database

  • Access to pre-completed questionnaires and recent audit reports, conducted with rigorous qualification standards and available from Vendors in days

  • Custom SME-led risk-scoring and GxP audits from Diligent’s global auditor network

Impact

Turn qualification into a competitive edge 

CROs that adopt Diligent's full solution qualify Vendors faster, reclaim thousands of hours every year, and reduce barriers to partnering with new Sponsors.  

Products for CROs

Qualify vendors

A centralized platform for Vendor discovery, qualification, and risk-based management.

Reduce audit burden

One independent, comprehensive qualification audit, released to any Sponsor and replacing the audits they would otherwise conduct. 

Automate questionnaires

Automated questionnaire management to streamline responses and centralize compliance credentials. 

Save months from your Vendor qualification timelines

Connect with our team to learn how you can save time and resources on Vendor qualification—without sacrificing compliance.