Independent, expert-led AI qualifications

Evaluate Vendors’ AI design, data use, and compliance with regulator-aligned assessments.

OUR FOCUS

Gain clear, defensible visibility into a Vendor’s AI maturity, data integrity practices, and compliance posture.

Gain clear, defensible visibility into a Vendor’s AI maturity, data integrity practices, and compliance posture.

Our expertise

Deep technical expertise for GxP environments

Our audits

Comprehensive qualification support

Our platform and team of experts enable you to apply rigorous, industry-aligned frameworks to every Vendor evaluation.

Our platform and team of experts enable you to apply rigorous, industry-aligned frameworks to every Vendor evaluation.

Our platform and team of experts enable you to apply rigorous, industry-aligned frameworks to every Vendor evaluation.

Our platform and team of experts enable you to apply rigorous, industry-aligned frameworks to every Vendor evaluation.

  • AI-focused RFI templates mapped to current regulations to ensure you’re asking the right questions of every Vendor.

  • SME-led risk scoring and risk intelligence to flag issues early.
     

  • Custom, regulator-aligned AI audits tailored to your study, Vendor type, and needs.

  • AI-focused RFI templates mapped to current regulations to ensure you’re asking the right questions of every Vendor.

  • SME-led risk scoring and risk intelligence to flag issues early.
     

  • Custom, regulator-aligned AI audits tailored to your study, Vendor type, and needs.

  • AI-focused RFI templates mapped to current regulations to ensure you’re asking the right questions of every Vendor.

  • SME-led risk scoring and risk intelligence to flag issues early.
     

  • Custom, regulator-aligned AI audits tailored to your study, Vendor type, and needs.

  • AI-focused RFI templates mapped to current regulations to ensure you’re asking the right questions of every Vendor.

  • SME-led risk scoring and risk intelligence to flag issues early.
     

  • Custom, regulator-aligned AI audits tailored to your study, Vendor type, and needs.

A screenshot of the Diligent360 risk tool
A screenshot of the Diligent360 risk tool
A screenshot of the Diligent360 risk tool

Audit Coverage

Audit coverage

Thorough, industry-aligned AI assessments

Diligent evaluates the full lifecycle of a vendor’s AI capabilities, with emphasis on transparency, compliance, and ethical use.

AI Architecture & Model Design

  • Type of AI models used (LLMs, ML models, statistical models, generative tools)

  • Model provenance, training pipeline, and update cadence

  • Use of open-source, commercial, or proprietary models

  • Prompt management, model context windows, and output control mechanisms

Data Use, Training, and Privacy

  • Whether and how customer data is used for model training or fine-tuning

  • Data ingestion flows, preprocessing, and anonymization practices

  • Isolation of customer data from model inference/training layers

  • Controls to prevent unintended data retention, leakage, or memorization

  • Compliance with GDPR, HIPAA, and AI-specific governance frameworks

Third-Party AI & Embedded Tools

  • Identification of external AI services or APIs embedded in the product

  • Risk analysis of dependencies (e.g., model providers, ML infrastructure, vector databases)

  • Contractual and technical safeguards around third-party data use

AI Governance, Auditability & Safety

  • Documented AI policies, acceptable use frameworks, and human-in-the-loop oversight

  • Model monitoring, bias detection, versioning, and performance drift tracking

  • Explainability and transparency practices

  • Security and misuse prevention for model endpoints

  • Guardrails, red-team testing, and hallucination mitigation strategies

Regulatory Alignment & Readiness

  • Preparedness for evolving global AI regulations (EU AI Act, U.S. frameworks, ISO standards)

  • Internal expertise, accountable roles, and governance structures

  • SOPs, validation, and change-management processes for AI-enabled features

AI Architecture & Model Design

  • Type of AI models used (LLMs, ML models, statistical models, generative tools)

  • Model provenance, training pipeline, and update cadence

  • Use of open-source, commercial, or proprietary models

  • Prompt management, model context windows, and output control mechanisms

Data Use, Training, and Privacy

  • Whether and how customer data is used for model training or fine-tuning

  • Data ingestion flows, preprocessing, and anonymization practices

  • Isolation of customer data from model inference/training layers

  • Controls to prevent unintended data retention, leakage, or memorization

  • Compliance with GDPR, HIPAA, and AI-specific governance frameworks

Third-Party AI & Embedded Tools

  • Identification of external AI services or APIs embedded in the product

  • Risk analysis of dependencies (e.g., model providers, ML infrastructure, vector databases)

  • Contractual and technical safeguards around third-party data use

AI Governance, Auditability & Safety

  • Documented AI policies, acceptable use frameworks, and human-in-the-loop oversight

  • Model monitoring, bias detection, versioning, and performance drift tracking

  • Explainability and transparency practices

  • Security and misuse prevention for model endpoints

  • Guardrails, red-team testing, and hallucination mitigation strategies

Regulatory Alignment & Readiness

  • Preparedness for evolving global AI regulations (EU AI Act, U.S. frameworks, ISO standards)

  • Internal expertise, accountable roles, and governance structures

  • SOPs, validation, and change-management processes for AI-enabled features

AI Architecture & Model Design

  • Type of AI models used (LLMs, ML models, statistical models, generative tools)

  • Model provenance, training pipeline, and update cadence

  • Use of open-source, commercial, or proprietary models

  • Prompt management, model context windows, and output control mechanisms

Data Use, Training, and Privacy

  • Whether and how customer data is used for model training or fine-tuning

  • Data ingestion flows, preprocessing, and anonymization practices

  • Isolation of customer data from model inference/training layers

  • Controls to prevent unintended data retention, leakage, or memorization

  • Compliance with GDPR, HIPAA, and AI-specific governance frameworks

Third-Party AI & Embedded Tools

  • Identification of external AI services or APIs embedded in the product

  • Risk analysis of dependencies (e.g., model providers, ML infrastructure, vector databases)

  • Contractual and technical safeguards around third-party data use

AI Governance, Auditability & Safety

  • Documented AI policies, acceptable use frameworks, and human-in-the-loop oversight

  • Model monitoring, bias detection, versioning, and performance drift tracking

  • Explainability and transparency practices

  • Security and misuse prevention for model endpoints

  • Guardrails, red-team testing, and hallucination mitigation strategies

Regulatory Alignment & Readiness

  • Preparedness for evolving global AI regulations (EU AI Act, U.S. frameworks, ISO standards)

  • Internal expertise, accountable roles, and governance structures

  • SOPs, validation, and change-management processes for AI-enabled features

Qualify innovative Vendors with speed and rigor.

Learn how you can mitigate third-party risk and stay ahead of evolving regulations.