How a clinical-stage biotech cut qualification costs by 77%
Diligent Results
$200,000
in cost savings
333%
subscription ROI
3-day
average qualification turnaround
"I love going the Diligent route. The typical qualification process can take months and months, but if the vendor is a participant on Diligent, it's seamless. We get the same information we normally would, and the RFIs and audit reports are actually more comprehensive than we're used to."
About the Client
A clinical-stage biotechnology company leveraging precision medicine to develop therapeutics for rare and common diseases. The company is advancing two lead programs with first-in-class potential.
The Challenge
As a high-growth clinical-stage biotech, time and cost were critical as they launched and scaled clinical trials. The company needed to rapidly discover and qualify clinical vendors across multiple categories for their expanding trial pipeline while maintaining rigorous compliance standards.
Traditional vendor qualification meant month-long timelines: individually searching for vendors through networks and conferences, waiting 3+ months for audit scheduling, and paying over $15,000 per qualification audit. For a company advancing two clinical programs simultaneously, these delays and costs threatened to slow their momentum at a critical growth stage.
They needed a faster, more cost-effective qualification process that didn't compromise on quality or compliance.
The Solution: Diligent Pharma
The company partnered with Diligent Pharma to transform their vendor qualification approach.
Rapid RFI Collection: They leveraged completed qualification questionnaires from Diligent's platform to evaluate vendor capabilities, with RFIs returned in days rather than weeks or months.
Immediate Access to Existing Audits: Instead of scheduling new audits and waiting months, they accessed readily available audit reports from Diligent's VendorBase for vendors already qualified by Diligent's expert auditors.
Streamlined Follow-Up: They could request clarifying information from vendors directly through the platform, accelerating evaluation without additional delays.
The Results
"It's way less than we would pay an auditor in time and headache. It's worth it and streamlines the whole process for us."
In less than one year, the company achieved:
$200,000 in cost savings, representing 77% cost reduction versus market rates
35+ completed RFIs and 8 existing audit reports accessed through the platform
3-day average qualification turnaround versus 3+ month traditional timelines
333% subscription ROI, with $260,000 in delivered value against $60,000 in fees
Start your next trial faster with higher quality and compliance.
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