How the Diligent Qualification Platform works for Trial Sponsors
Reduce your risks and save resources and time while qualifying your clinical trial providers
The Diligent Qualification Platform is designed to speed and simplify the assessment of GCP service and technology providers, making it easier and faster for sponsors to identify the risks of working with different trial providers
Easy and quick access to provider information
The Diligent Platform offers access to standardized Request For Information (RFI) or qualification questionnaire details and Vendor Qualification Assessment (VQA) reports for trial providers.
This information in RFIs and VQAs is collected from trial providers against the detailed, industry-leading standards of the WCG Avoca Quality Consortium.
Our RFIs are comprehensive and cover over 28 clinical trial services, including data management, biostatistics, eClinical and mobile technologies- see them all here. We also have a core RFI completed by all service and technology providers. At the moment, we have over 350 completed RFIs on the platform, ready for you to access on-demand.
Benefits of Diligent’s RFI service
If the RFI you’re looking for is not currently on the platform, you can request for this to be added and Diligent will take care of it. We will:
- Send out the right questionnaires to the clinical trial provider (you have the ability to add questions of your own)
- Chase progress and review for completeness
- Provide you with ready to use data that you can view in a side by side analysis with other providers on the platform
- At request, apply a risk scoring profile for the provider, specific to your needs
Dedicated Account Manager
Unlimited users – grant access to the Platform to your entire team
Access a growing repository of 350+ completed RFI questionnaires
Comparison tool to view and evaluate up to 3 RFIs side by side one on screen


Benefits of Diligent’s VQA service
Our VQA reports make it easier and quicker for your team to work with independent quality assessments of service or technology providers, prepared by expert Diligent quality auditors.
When a Provider is assessed by Diligent, the auditor’s VQA report is uploaded to the Platform where trial Sponsors that subscribe to Diligent can request access to it. The associated Provider is then notified via email and can add comments (for example, details of recent process improvements) before releasing the report.
So instead of waiting 2-3 months for a finalized auditor’s report, we can deliver it to you in just 2-3 days! We already have 85 VQA reports completed or in process.
If there is a specific vendor qualification assessment you need and it is not in our library, we will:
- Schedule a meeting with your team to determine requirements
- Select the auditor with the right experience and share the CV with you
- Schedule the audit and conduct it as quickly as possible
If we have a VQA planned or in progress with a provider that you want to qualify, you can join our assessment – saving you time and cost.
Ability to request new VQAs and participate in VQAs already scheduled
Ability to purchase anonymized VQA reports in the Diligent VQA library
Over 85 completed VQA reports are available
Option to add premium services & customized scoring
See the Diligent Qualification Platform in action here
You can access RFIs, VQAs or both with Diligent
SaaS subscription model
Minimum 1 year subscription
Better value deals if you sign up for 2 or 3 years
You can access existing RFIs, VQAs or a mix of both
Diligent can procure new RFIs and conduct new audits on your behalf
How much does it cost?
A subscription to the Diligent Qualification Platform is priced according to the number of VQAs you are likely to require and number of existing VQAs and RFIs you would like to access.
Our plans have inbuilt flexibility in case your needs change in the middle of your subscription period.
Get an estimate now!
Let’s put together an estimate of how much time and money you’ll save by using the platform compared to traditional ways of doing vendor qualification.
Simply fill in the form below and we can discuss options that will help you get the best and most efficient use of the platform for your trials.